"Seriously one of the best car buying experiences ever!I bought a 2009 VW Jetta in October of last year, which in contrast, was the WORST car buying experience ever (McKenna VW of Cerritos) and after complaining one too many times to my mother about various aspects of the car/experience, she told me to try and see if I could get out of it and into something I actually wanted. I didn't think it was remotely possible seeing as I had JUST purchased the Jetta 8 months prior and was already upside down on the loan substantially, but she insisted it was worth a try.I jumped online and started doing some research on cars with great gas mileage, tons of awesome features with a low price tag, good resale value, and high safety ratings. Big surprise- my search led me to Honda! I had a Civic before the Jetta and had absolutely no complaints about it. I absolutely fell in love with the 2011 Honda Insight but was convinced it was out of my budget because of my upside down loan.Following mama's advice (you know what they say about mom's knowing best) I went ahead and requested information online. I was very quickly contacted by Ramzi Maymoun, and sent an online price quote. With his guidance, I was able to get preapproved online, worked out a down payment amount, and was able to get most of the stuff people don't like about the car buying experience out of the way before I even set foot at the dealership! I headed straight over after work, and after less than 2 hours of working with Ramzi and Sal Rodriguez in financing, I drove off in a beautiful, brand new 2011 Honda Insight..all for CLOSE to the exact same amount I was paying for the Jetta! Not to mention, when I drove off the lot, the "Check Tire Pressure" light was on. I called the next day and made an appointment to have it looked at. Brian B. (I wish I remembered his last name) informed us that there was a HUGE nail in the tire, and it was unrepairable- but that they were going to take care of it, and wash my car for the trouble. I cannot sing Brian's praises enough- super friendly, very knowledgeable, & best of all, quick! Bottom line- I will be back, and every member of my family will be back (if I can help it) to buy cars here. Norm Reeves Honda of Cerritos and it's employees (at least the ones I had the pleasure of dealing with) clearly have integrity and are dedicated to customer satisfaction from start to finish. I couldn't be a happier new Honda owner!"
-Summer L.
"I just recently leased a 2011 Honda Accord. I would recommend Norm Reeves Honda Cerritos to any car shoppers looking for a pleasant car purchase/Lease experience. I was referred to sales rep, Kim Kelly, by a freind. She was simply great! Her knowledge and patience made this the easiest car transaction I've ever been involved with. Greg Iverson was really courteous and helpful as well. My new Accord now sits next to my 2006 Honda Pilot, also purchased from Norm Reeves. It seems like Norm Reeves really "gets it" when it comes to customer service!"
-Hector73
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