Kudos to Herb for receiving this glowing review.

"my car was totaled and i was looking at all models. so i wanted to see the 2012 civic i came to the dealership, and was helped by Herb Ratcliff, i must say this was truly a refreashing and helpful sales rep. he took time to answer all my questions and gave me all the payment options, as soon as my insurance co settles my claim i will be buying my 2012 civic from herb"- John