" from Norm Reeves Honda Cerritos. As soon as I started contacting dealers, the Norm Reeves difference became apparent very fast. First off, they answered my questions! Imagine that, someone who actually read my email and saw what I needed to know before agreeing to "come down and touch and feel the car". I got an email response from Jose Magana in Online Sales Dept. with the price I asked for and not some other nonsense about why they can't give me a quote or estimate my payments. Jose knew exactly what was on his lot, not to mention, the cars that "came off the truck". Apparently, selling alot of cars means you get alot of cars everyday. It didn't take long for Jose to find the Civic Sedan EX in Black that I wanted instead of trying to tell me about how the Tsunami will keep me from owning the car I want in the color I want, believe it or not some other dealers tried to use this as their excuse for both price and selection. Norm Reeves and Jose proved that I can, in fact, have the ... from Norm Reeves Honda Cerritos. As soon as I started contacting dealers, the Norm Reeves difference became apparent very fast. First off, they answered my questions! Imagine that, someone who actually read my email and saw what I needed to know before agreeing to "come down and touch and feel the car". I got an email response from Jose Magana in Online Sales Dept. with the price I asked for and not some other nonsense about why they can't give me a quote or estimate my payments. Jose knew exactly what was on his lot, not to mention, the cars that "came off the truck". Apparently, selling alot of cars means you get alot of cars everyday. It didn't take long for Jose to find the Civic Sedan EX in Black that I wanted instead of trying to tell me about how the Tsunami will keep me from owning the car I want in the color I want, believe it or not some other dealers tried to use this as their excuse for both price and selection. Norm Reeves and Jose proved that I can, in fact, have the car I want in the color I want. The whole process was amazing. . . I was able to fill out my application online and fax over my insurance documents so that EVERYTHING, I mean EVERYTHING was ready when I arrived. I wanted to wait for the weekend to buy my car because everyone knows it takes a whole day to buy a car. Again, Norm Reeves and Jose proved this doesn't have to be the case. Jose explained that he will try to get as much ready as possible. I came in test drove the car, signed my paperwork and proceeded to go to Finance Dept. and because all my paperwork was ready, it only took about 20-30 mins to go over everything. I was driving out of the dealer in about a little over 2 hours."- Steve
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