"Let me start by saying no Company or Business is PERFECT! This said lets talk about the good things. This was my 4th purchase at Norm Reeves Honda of Cerritos. I have to say buying a car can be a chore, but I love doing it at Norm Reeves Honda in Cerritos. They are all professional, courteous and happy to help you. Even when I was waiting around people that worked there talked to be and just treated me like a person and wanted to see what I was up to. I wasn't a sale and done deal. I was helped by Ramzi in the Internet department. He is awesome. This was my 2nd purchase with him and all my Honda purchases go thru him and I only recommend him to my Family and Friends. He helped me through the whole process even with all my demands he still smiled and helped me. THATS SERVICE WITH A SMILE! I like the dealership and its amenities. I drive all the way from Irvine to them. Theres probably 10 Honda dealership between them and me,but that goes to tell you that I like them and wont do business anywhere else. Also thank you to Murat in the finance department for his help. Keep up the great job. Hats of to everyone there. I will be back! Parvin/ Mo" - Mike
"I wanted to share the wonderful experience I had at Norm Reeves Honda. Bought two brand new hondas a couple of months ago (separate occasions) and left both times a happy and satisfied customer.
BRIAN CHEN was our salesperson and was incredibly helpful with everything. He was knowledgeable, courteous, and honest. He was able to answer every question we had about the cars and never pressured us at any point to buy the cars the same day. He sold the cars within our budget and really worked with us. He even called us back weeks later to make sure our cars met our expectations. BRIAN CHEN is definitely someone I trust at Honda and I will make sure that my family and friends always go to him when looking for a brand new car.
Dan Sandu (I think thats how you spell the last name :/ ) was our finance person and made the process as smoothly and quickly as possible. He didn't try to upsell anything on our car after we stated that we were not interested, which is a great plus!
Overall, my family and I had a great experience during and after the purchases of our cars. :D
(I just hope the service department isn't as bad as everyone on yelp says it is, I will update when I take the cars in for service)" - Mich
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